Refund & Return Policy – Trend Kart

Customer satisfaction is important to us. Please review our policy below.

Order Cancellation

Orders can be cancelled within 12 hours of placing the order. After this period, the order may already be processed and cannot be cancelled.

Returns

Returns are accepted if:

  • The product arrives damaged

  • The wrong item is delivered

  • The item is unused and in original packaging

Return requests must be made within 7 days of receiving the product.

Refunds

Once the returned item is inspected, we will notify you about the approval of your refund. Approved refunds will be processed within 5–10 business days.

Non-Returnable Items

Items may not be eligible for return if:

  • They have been used

  • Packaging is missing

  • The damage was caused by the customer

Contact

support@trendkart.sbs